FAQ | GREAT MINDS
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Frequently Asked Questions

  • Q What is GREAT MINDS? view arrow
    A
                                                        GREAT MINDS is on-demand learning service where you can gain a better understanding of the world with lectures prepared by some of the world’s leading experts and scholars.
    The lectures and accompanying materials cover a variety of academic disciplines, including economics, history, science, politics, leadership, IT, and music.
    This world-class learning experience can be accessed anywhere with an access to the internet connection, 24/7.
  • Q What are the membership benefits of GREAT MINDS? view arrow
    A
    													Members of GREAT MINDS can watch video lectures taught by world-class scholars who are experts in a variety of fields, including economics, history, science, politics, leadership, IT, and the arts. These can be accessed at anytime and anywhere!
    All courses consist of three to six lectures with an average length of 15 minutes per lecture.
    There are currently subtitles in six languages: English, Korean, Japanese, Chinese, French, and Spanish.
    The courses also come with downloadable lecture workbooks making it easier to grasp the main concepts of the lectures.
    In addition, members will be the first to find out about new lectures and special events through our regular members-only newsletter.
  • Q Who will benefit the most from GREAT MINDS lectures? view arrow
    A
                                                        The simple answer is this: anyone who has a desire to know more today than they knew yesterday!
    The purpose of GREAT MINDS is to make significant yet complicated ideas more accessible to everyone. With this in mind, we brought in some of the brightest scholars and experts to take their complex insights and ideas and make them easier for everyone to grasp.
    Anyone from a middle school student with an interest in the universe to someone in their later stages of life with a newfound passion for the arts can benefit from these courses.
  • Q How much is the membership for GREAT MINDS? view arrow
    A
                                                        The annual subscription fee is $77 $49.99 per year and $6 $4.99 per month.
    All GREAT MINDS memberships include high-resolution video streaming and downloadable lecture workbooks.
  • Q Where can I access it? view arrow
    A
                                                        On any device that has access to the internet! 
    The website name is easy to remember:
    www.thegreatminds.com
    Just connect with your smartphone, tablet, or PC to meet the world's top scholars anytime, anywhere.

    Download Our App: iOS / Android
  • Q What functions are available on the video player for the lectures? view arrow
    A
                                                        The video player automatically adjusts the video quality depending on your Internet connection.
                                                        
    												    The player provides several useful features:
    												    1. Skip ahead or back 10 seconds.
    												    2. There is a pop-up play function, so that videos can be viewed in a pop-up format, while a full-screen view function is also available.
    												    3. An autoplay function is provided so that you can conveniently watch the next video.
    												    4. A subtitle setting function (provided in 6 languages), playback speed setting function, and image quality selection function are also embedded.
    												    5. Finally, there is a function that allows you to hover your pointer over the movie playbar to check the thumbnails.
                                                    
  • Q When the SUBSCRIBE button on the payment screen is clicked, the card payment window may not be visible. What should you do? view arrow
    A
                                                        The payment window may not be visible if your PC or mobile browser has the following settings enabled or add-ons installed:
                                                        1. Ad blocker
                                                        2. Pop-up blocker
                                                        
                                                        In either of the above cases, you can use the payment window as normal by disabling the ad-blocker or pop-up blocker in the browser.
                                                        
                                                        [How to block pop-ups]
                                                        - In browser preferences enable the function to block pop-ups from automatically displaying on the screen.
                                                          When a pop-up is blocked, a pop-up blocker icon appears in the search address window.
                                                        - If you click the pop-up blocker icon you can set it to allow pop-ups.
                                                    
    View in detail- Safari, Chrome, Edge
  • Q How can I have the video play in the background when watching a lecture on the app? view arrow
    A
                                                        The app's background play function allows you to listen to the audio only without the video playing if you follow these steps;
                                                        1. Play the lecture in the app.
                                                        2. Without shutting it down, minimize the app into the background.
                                                        3. Drag down the status bar on your smartphone to see the lecture to be played in the background, then click on the play button to listen to the audio.
                                                    

Gifting

  • Q Membership is not automatically registered through the class invitation link. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
    파일첨부 온라인클래스가이드.pdf (82kb)
    파일첨부 온라인클래스가이드.hwp (128KB)
  • Q I am a student and I want to withdraw from the online class. (Including incorrect registration) view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
    파일첨부 온라인클래스가이드.pdf (82kb)
    파일첨부 온라인클래스가이드.hwp (128KB)
  • Q When connecting to the online class, there is no change on the screen as loading is in progress. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
  • Q The student's learning contents are not checked in the member management. Where can I check the connected browser. The student's learning contents are not checked in the member management. Where can I check the connected browser. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
  • Q If you modify the lecture of the created course, it is automatically reflected in the already distributed class. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
  • Q When connecting to the online class, there is no change on the screen as loading is in progress. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
  • Q Is it possible to transmit sound when sharing an application? view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    

Getting Started

  • Q Membership is not automatically registered through the class invitation link. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
    파일첨부 온라인클래스가이드.pdf (82kb)
    파일첨부 온라인클래스가이드.hwp (128KB)
  • Q I am a student and I want to withdraw from the online class. (Including incorrect registration) view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
    파일첨부 온라인클래스가이드.pdf (82kb)
    파일첨부 온라인클래스가이드.hwp (128KB)
  • Q When connecting to the online class, there is no change on the screen as loading is in progress. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
  • Q The student's learning contents are not checked in the member management. Where can I check the connected browser. The student's learning contents are not checked in the member management. Where can I check the connected browser. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
  • Q If you modify the lecture of the created course, it is automatically reflected in the already distributed class. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
  • Q When connecting to the online class, there is no change on the screen as loading is in progress. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
  • Q Is it possible to transmit sound when sharing an application? view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    

Enrolled Members

  • Q Membership is not automatically registered through the class invitation link. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
    파일첨부 온라인클래스가이드.pdf (82kb)
    파일첨부 온라인클래스가이드.hwp (128KB)
  • Q I am a student and I want to withdraw from the online class. (Including incorrect registration) view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
    파일첨부 온라인클래스가이드.pdf (82kb)
    파일첨부 온라인클래스가이드.hwp (128KB)
  • Q When connecting to the online class, there is no change on the screen as loading is in progress. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
  • Q The student's learning contents are not checked in the member management. Where can I check the connected browser. The student's learning contents are not checked in the member management. Where can I check the connected browser. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
  • Q If you modify the lecture of the created course, it is automatically reflected in the already distributed class. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
  • Q When connecting to the online class, there is no change on the screen as loading is in progress. view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
  • Q Is it possible to transmit sound when sharing an application? view arrow
    A
                                                        When accessing the online class, the screen may be exposed when the service is not smooth, closing the 
                                                        connected browser, You can reconnect by pressing [Ctrl + Shift + R].
                                                    
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Name:
Hyoung Jo
Email:
hjyang@maius.co.kr
Cancelation Date:
2022. 05. 02 13:23:59

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